IT SUPPORT SPECIALISTS IN SCOTLAND

CALL: 0845 519 25 55

Domain Name Key Terms and Conditions

Please contact domains@redcat.it or 0845 219 25 55 option 4 and ask for domain name registration if you have any questions about registering or renewing domain names.

Generally, these guidelines will apply, but will be subject to change or quotation.

Registration:

Please contact us for quotation for your domain name on the details above.

We charge £12 + VAT for UK domains and any renewal.

We charge £12 + VAT for top level domains and any renewal.

All domains are registered and renewed for the minimum period as set out by the registering authority.

If you require registration or renewal for longer periods, please contact us for a quotation.

Expiry and Renewal:

We will notify you 30 days before your domain is due for renewal on the registered email for the main domain registrant. If this not correct please inform us immediately.

You will then need to confirm by email to domains@redcat.it to either renewal or cancel your registration.

If you do not inform us about your choice, we reserve the right to cancel your domain name and release this back into the public domain.

We will do what we reasonably can to contact you.

If the domain name lapses and enters a “grace period”, you may incur additional charges to renew the name. Please contact us domains@redcat.it or 0845 219 25 55 option 4 to discuss the options.

Cancellation:

If you no longer require your domain name and wish to cancel, please email domains@redact.it a minimum of 60 days before the domain name renewal date.

We do not offer any refunds on domain name registration fees.

There are no cancellation fees.

You will be able to choose if you will let the domain name naturally expire or be immediately released back into the public domain.

Transferring your domain:

If you wish to transfer your domain name, this can be done at any time up to 60 days before expiry/renewal without the possibility of incurring any additional renewal charges.

If any renewal fees are outstanding, these will need to paid in full before a transfer can be made.

Please be aware that transferring domain names may only be possible with the written permission of the original registrant. Proof of ownership, and identity may be needed to initiate a transfer, and this can delay any transfer.

We do not charge for domain name transfers.

Please contact domains@redact.it if you wish to move your domain to another provider. We will let you know the specific procedures needed in your case and the type of name.

Our Guarantee

"IF YOU ARE NOT SATISFIED WITH OUR SERVICE, IT'S QUITE SIMPLE, YOU DON'T PAY. YOU ARE THE ONLY JUDGE"
Redcat responded quickly to the problem minimising down time and letting us get back down to business

- Robert Hawkes, CEO - Hotscot

Redcat is a Microsoft Partner
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