IT SUPPORT SPECIALISTS IN SCOTLAND

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Ferguson Transport

Client: Ferguson Transport
Sector: Transport and suppliers to the Renewable Energy Sector
About: Ferguson Transport is a family-owned business and one of the biggest independent road haulage companies in Scotland. They deliver for key customers thought out the UK. These include multinational companies such as Rio-Tinto Alcan, BSW, and Marine Harvest. With their extensive shipping operations at Kishorn Port on the west coast of Scotland, they are at the forefront of the emerging renewable energy market, supporting and providing services to wind turbine manufacturers.

Key challenges:

  • 365 Day a year business
  • Keeping on track of lorry and load movements
  • Communications with customers
  • Consistent growth

Technologies employed:

  • Microsoft Small Business Server & Desktop Clients
  • Microsoft Office Suite
  • Firewalls, and Cabling Infrastructure
  • Bespoke 3rd Party software

Services Ferguson Transport use:

  • Pro-active Server maintenance programme
  • Instant Telephone Helpdesk
  • Remote Desktop Support
  • Onsite Support
  • Advice and Auditing Services

How REDCAT support:

Ferguson Transport has grown from a one computer company 15 years ago to one of the biggest independent hauliers in Scotland. With their growth and expansion into new premises just over a year ago, they have always been believers in centralisation and using technology to the full.

Ferguson’s customers rely heavily on getting their goods to their destination on time. Redcat is partnering Ferguson in delivering that commitment to the customer.

On face value their network is like any other, a Small Business Server 2008 and Desktop Clients. But underneath the bonnet lies a wealth of complexity and diversity to achieve that delivery to the customer. Using software packages for accounting, tracking trailer movements, tachograph management, engine diagnostics, and lorry unit tracking via GPS, their business cannot afford a breakdown.

Redcat has delivered a secure, stable and durable network, which copes with challenges they face daily, and the instant technical support demanded by such a fast-moving customer.

Its only by knowing Fergsuon Transport intimately and growing with them long-term, can we offer such peace of mind and a tailored service. Redcat can offer that journey for your IT needs.

Our Guarantee

"IF YOU ARE NOT SATISFIED WITH OUR SERVICE, IT'S QUITE SIMPLE, YOU DON'T PAY. YOU ARE THE ONLY JUDGE"
Redcat responded quickly to the problem minimising down time and letting us get back down to business

- Robert Hawkes, CEO - Hotscot

Redcat is a Microsoft Partner
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