IT Support from REDCAT
When you need support, you want to know that when you pick up the phone, someone will not only be available to take your call, but will have the expertise to help.
Our IT support has been developed over many years of experience with our customers.
We understand that you need:
- Someone to speak to.
- Someone who understands the way your business works.
- Someone to put confidence in.
- Someone who can be flexible.
- Someone who will resolve your problem.
- Someone who will be honest and trustworthy at all times.
We are committed to providing you with the best possible service for your computer systems and have developed our subscription support for business. With subscription support you have access to our core support services and its only one phone call away:
- Experienced, trained, and knowledgeable staff
- Telephone helpdesk
- Remote support
- Onsite support & services
- 24/7 Call Out Helpdesk
- Bespoke training
- IT auditing
Subscription support offers:
- Fast and instant technical support
- Priority remote access and call outs
- Monthly billing and the option of Fixed-Price Contracts.
How does it work? – It’s as easy as 1-2-3
- Option 1 – Pay-as-you-go. You use us and we bill you.
- Option 2 – You buy a set amount of hours each month. You use us however you want. If you use more than you buy, then you just pay the difference**.
- Option 3 – You opt for a Fixed-Price Support Contract. Your support is unlimited and you use however much you like. There’s nothing more to pay***.
Want to know more? Want to find out why we are different?
Contact us now for a FREE trial of our IT Support. Click HERE to find out how the free trial works.
**Subscription support excludes hardware purchases and capital/non-support projects. These will be priced independently to your hourly agreement. See our frequently asked questions.
***Fixed-price contracts exclude hardware purchases and capital/non-support projects. These will be priced independently to any fixed-price arrangement.